Study of Patient Dissatisfaction in Government Hospital.

Simple item page
dc.contributor.authorYadav, J U
dc.contributor.authorMane, Deepmala P
dc.date.accessioned2015-04-21T05:12:06Z
dc.date.available2015-04-21T05:12:06Z
dc.date.issued2014-11
dc.description.abstractThe present study was conducted to know the various reasons for patient dissatisfaction at various places and explanations of service providers for patient dissatisfaction. 400 patients selected from all departments and key service providers at Government Medical College Hospital, Miraj. 364 (91%) patients had one/ more dissatisfaction/s to report. Of the 37 types of dissatisfaction reported, 10 were found to be of serious nature viz. cursory clinical examination (56%), lack of counseling (40%), inadequate privacy during clinical examination (14.28%), lack of explanation regarding drug schedule (43%), unsatisfactory emergency management (32.95%), occurrence of post-operative surgical complications (28.82%), discharged without relief (6.18%) and illegal demand of money, etc. Most of these were ‘acts of omission’ on part of service providers. In terms of legal liability, the ‘service-provider’ constitutes a ‘collective responsibility’ with respect to application of law.en_US
dc.identifier.citationYadav J U, Mane Deepmala P. Study of Patient Dissatisfaction in Government Hospital. Indian Medical Gazette. 2014 Nov ; 148 (11): 408-410.en_US
dc.identifier.urihttps://imsear.searo.who.int/handle/123456789/157678
dc.language.isoenen_US
dc.source.urihttps://medind.nic.in/ice/t14/i11/icet14i11p408.pdfen_US
dc.subjectdissatisfactionen_US
dc.subjectservice provideren_US
dc.subjectc p aen_US
dc.subject.meshHealth Service --economics
dc.subject.meshHealth Services --legislation & jurisprudence
dc.subject.meshHealth Services --methods
dc.subject.meshHospital-Patient Relations
dc.subject.meshHospitals, Public --economics
dc.subject.meshHospitals, Public --legislation & jurisprudence
dc.subject.meshHospitals, Public --methods
dc.subject.meshHumans
dc.subject.meshIndia
dc.subject.meshPatient Satisfaction
dc.titleStudy of Patient Dissatisfaction in Government Hospital.en_US
dc.typeArticleen_US
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
img2014v148n11p408.pdf
Size:
41.71 KB
Format:
Adobe Portable Document Format
Description:
Original studie
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Indian Medical Gazette