The Effect of an Interpersonal Communication Skill Training Program on Teamwork of Nursing Personnel at Eye Clinic
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Date
2010-10-08
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Department of Nursing, Faculty of Medicine Ramathibodi Hospital, Mahidol University
Abstract
Abstract:\ \ Keywords:\ \ Interpersonal communication, TeamworkThe purpose of this one group, pre-test/ post-test design was to comparethe teamwork of nursing personnel before and after using the InterpersonalCommunication Skill Training Program and to compare the mean difference of nursingpersonnel teamwork score between the duration of time of using the InterpersonalCommunication Skill Training Program and the duration of time of conventional practice.The subjects were 32 nursing personnel including professional nurses, practical nurses,and ward clerks who worked at the eye clinic, Ramathibodi Hospital. The researchinstruments were the Interpersonal Communication Skill Training Program, theTeamwork of Nursing Personnel questionnaire, the Interpersonal Communication LessonPlan and Manual. The program and the questionnaire were tested for their contentvalidity. The Cronbach๛s alpha coefficient of the questionnaire was .90. The datawere analyzed using mean, standard deviation and dependent t-test.The major findings of the study were as follows: 1. The mean score of nursingpersonnel teamwork after using the Interpersonal Communication Skill TrainingProgram was significantly higher than before using the Interpersonal CommunicationSkill Training Program at a level of .05. and 2. The mean difference of nursingpersonnel teamwork score between the duration of time of using the InterpersonalCommunication Skill Training Program was significantly higher than that ofconventional practice at a level of .05.
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Ramathibodi Nursing Journal; Vol. 13 No. 1 January - April 2007