Neglecting the Parent in Neonatal Intensive Care Unit: The Communicational Factors that Increases the Iranian Parents’ Stress.
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Date
2015
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Abstract
Many parents confront the NICU environment as medical staffs are busy with the physical aspects
of care by ignoring other important needs and omitting physicians’ view.
Aim: Identify essential factors in communication process that tend to increase stress among the
NICU parents.
The Study Design: Eighteen NICU parents from different hospitals in the city of Isfahan were
selected for in-depth interviews. Qualitative content analysis included open coding, categorization and abstraction of data.
Results: Data analysis identified stress provoking factors for NICU parents in four categories as
confusion in nurse-parent, nurse-physician communication, negligence in physician-parent
communication, inappropriate nurse-physician communication, and the medical diagnosis
communication process.
Conclusion: Our findings indicated that NICU parent presence was very low. It is necessary for
the hospital management and NICU staff to develop communication skills training sessions for less
stressful parent experiences in NICU. Moreover, the Ministry of Health should authorize policy
development and guidelines to improve relationship between medical staff, physicians, nurses and
NICU families aimed at better neonatal outcomes.
Description
Keywords
Parent, communicational factors, stress, NICU, qualitative content analysis
Citation
Heidari Haydeh, Hasanpour Marzieh, Fooladi Marjaneh M. Neglecting the Parent in Neonatal Intensive Care Unit: The Communicational Factors that Increases the Iranian Parents’ Stress. British Journal of Medicine and Medical Research. 2015; 7(1): 45-51.